Shipping To: Singapore. SELECT A COUNTRY. Selecting a new delivery. Australia · Brunei · Hong Kong · Indonesia · Japan · Malaysia · New Zealand. This Fall/Winter, Braun Büffel begins with the strong evocation of urban street .
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Quick Links to answers: Our illustrious history dated back over a hundred years ago to when our leather making tradition began in a German town called Kirn. All online transactions are processed using iPay This secure online payment gateway encrypts your banking details and provides a secure host environment for transactions to take place.
As different computer screens are calibrated differently, it is natural to bran some variance in colours. To ensure that you would be satisfied with your purchases, our technical team will continue to bfufel adjustments so that colours displayed across bkffel brands of screens resemble as closely as possible to the original items.
To serve you better each time you visit our online store, we require you to create an account with us. At the Login page, click on the link labeled Forgot Your Password? We will promptly email you your password. Additionally, our e-Customer Care Personnel are always ready to help. With an online account with us, you will be among the first to know about the latest happenings at our online store.
You may continue to shop and buuffel as many items as you wish to your existing order, as long as you have not proceeded branu Checkout and made payment. However, we are unable cwtalog combine orders or add pieces to an existing order once it has been placed.
We are unable to cancel, combine or add pieces to an order once it has been placed. To avoid this predicament, we encourage you to spend as much time as you want shopping and deciding and checking the order before proceeding to Checkout to make payment.
More countries and locations will be included in the near future. We regret that our courier partner company does not make deliveries on Saturday, Sundays or on Public Holidays.
You may like to arrange to have your purchase delivered during 9am to 6pm, Monday to Friday.
Upon receiving your order, we will send you an acknowledgement note via email. Should there be any unforeseen reason and we are unable to fulfill your order, catalof will be notified immediately, and the payment for your items will not bruan processed. You will find a tracking code in the Order Confirmation email that we send to you. Simply click on the tracking code to check the status of your shipment and assess how soon before it reaches the delivery destination.
Kindly note that tracking data may take up to 24 hours to be updated. As our online store is set up to process your orders quickly and efficiently, we regret that we are not able to change the delivery address after the order leaves our premises. Kindly decide on a suitable address when you are completing your order. Please advise us your order number and a simple explanation to describe the error.
While we cannot guarantee that we can rectify the issue in time, you can have our assurance that we will do our utmostto ensure your shopping experience remains a pleasant one. Your items will arrive in separate parcels if you had placed orders separately. You may wish to exchange or return your purchase within 14 days of receipt local and international orders.
In exchange, we will offer you Product or Online Credits to be used on your next purchase. We seek your cooperation to ensure that the returned item is new and in unused and unworn condition, with the original packaging intact. There will be no cash refund but instead a product replacement or brau credits can be utilized in your next purchase.
All return or exchange must be accompanied by an email notification. A one-for-one exchange will be arranged.
If the item is not in stock, we will reimburse you in the form of Online Credits to be used on bufefl next purchase. Our e-Customer Care Personnel will make the necessary arrangements to rectify the unfortunate error.
Online Credit given to you will expire 90 days after the date of issuance. We regret that returns are processed centrally at our head office, and will not be accepted at our retail outlets. For customer making a return in Singapore, you may return your purchase at any of our 5 boutiques located within Singapore.
To help us process your returned item, we require you to obtain a Return Authorisation Number. Simply notify us via email, attach a copy of the order confirmation email and an image of the item that you plan to return. You will receive the number once your return request has been approved.
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We regret that returns will not be accepted for items not accompanied by an official Return Authorisation Number. We will notify you via email the moment we have received your returned items. So rest assured that we will keep you informed of the return process. As soon as your returned items have been received and verified, we will credit the refund into your online shopping account. You will be able to start using them for your next purchase quickly and easily. We will credit the amount into your online shopping account as soon as your returned items have been received and verified.
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We will take about working days to refund to you once we have received your returned items. If you encounter such a situation, kindly seek assistance from our e-Customer Care Personnel. You may have encountered a technical glitch. Are the products sold at Braun Buffel. For the rest of the world, you may shop online at BraunBuffel. Where should I go? Our e-Customer Care Personnel are always ready to help. In your email, kindly indicate the product together with a photograph of the item.
What forms of online payment do you accept? We accept a variety of online payment modes: Is it safe to use my credit card to make my online purchases? I noticed the colours of items shown on my computer screen differ slightly from the actual products.
Why is this so? A few hours ago I contacted your online store via email. Our e-Customer Care Personnel endeavor to respond to your query within 24 hours. Do I need to create an account before placing an order online? How do I create a BraunBuffel. I have forgotten my password.
What should I do? After creating an account, will I receive updates automatically when there brauj new arrivals or ongoing sales and promotions at BraunBuffel. What if an item I like is currently out of stock? Can I add items into an catqlog order? How do I cancel an order?
Which countries do you ship to currently? How much would be the shipping cost? Shipping rates are accurate as of November How many days do deliveries usually take? Could you deliver my orders on weekends or on Bkffel Holidays?
Do you ship to postal box addresses?
We regret that our courier partner company does not deliver orders to postal box addresses. How will I know if you have received my order? How do I keep tab on the shipment of my items? Could I brau my delivery address after my order has been dispatched? What should I do if I notice an error in my personal details after Checkout? My order includes multiple items but only one of them arrived. What is your return policy? What should I do if I received a faulty or cattalog item?
Will Online Credits expire after a certain time? Will you refund my return delivery charges? We offer free return within Singapore.
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What is a Return Authorisation Reference Number? Bufefl will I know whether you have received my returned items? How will I receive the refund? How soon can I expect to receive the refund? You have refunded me an incorrect amount. An error page appeared on my screen. Most relevant matches are shown.
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